Because the choice of a company for collection and storage of your stem cells is a serious decision, to make it easier for you, we have written the following important questions before your final choice.

1. Has the bank been certified and inspected from a public authority?
2. Does the company work legally in Greece?
3. Does it collaborate with a hospital or a big research center?
4. The process, the quality controls and the storage of the sample is performed in the company’s own laboratories?
5. The equipment that are used in the laboratories are specially designed for the use of stem cell samples or are they used to perform other medical tests or other cells storage? 
6. The reagents and the equipment that are used have the label CE and are they designed exclusively for human use?
7. Have stem cells that have been stored by the bank been used for a transplantation and what was the result?
8. What happens in the case of sample’s contamination or small volume?
9. Is the collection kit of the sample easy and safe to use from the obstetrician/nurse? Are they prepared in the case of premature birth?
10. What measures have been taken in the case of company’s bankruptcy?
11. Is the staff of the company available any time to answer all your queries or solve any problem before, during, or after the collection of the sample?
12. is the cost of the process-storage of the sample  within logical bound? Is there the possibility of a financial settlement?
13. Is the cost of the services stable the next 20 years or there is a possibility to rise?
14. In the case of inability of the parents to pay directly the company, what will be the consequences for the sample and the process of its storage?
15. In case of twin birth or when the storage is performed for a second child of the family is there any discount?
16. How the company guarantees the safe transport of the sample from the hospital to the laboratories and how long it is take?
17. Does the company provide support to the parents in the case of illness of the child from a serious disease that could be treated with the stored stem cells?
18. Is there a guidance in case of illness and are the parents constantly informed for the new areas if stem cell applications?